What is your return policy? How do I return an item?

If for any reason you would like to return the item or items you've purchased from, please visit and follow the instructions. 

For domestic customers returning goods to STAG, we'll provide you with a prepaid shipping label and will deduct the cost of the shipping label from your refund amount.

International customers are responsible for both incoming and outgoing shipping costs, duties, customs fees, and taxes on returned items.

Once you've initiated your return and received your shipping label, please send your merchandise (free from wear, stains, odor, or any condition that would prevent them from being sold as new) back to STAG within 30 days of the date you placed your order.

Upon receipt of your returned goods, we'll handle your return or exchange as requested. Refunds will be credited to the original form of payment minus applicable shipping fees.

Some exclusions apply to One and Done sale items - find out more here.

All items purchased at STAG’s brick and mortar locations are eligible for store credit or exchange only.


Please sign in to leave a comment.